Virtual PBX Defined

Here’s a little secret. We use the terms, Virtual PBX and Hosted PBX interchangeably. As far as we are concerned, they mean the same thing.

From your phone to our servers, our virtual pbx is a completely IP enabled service. SoFla leverages leading IP phones from companies like Polycom, Linksys and others. With your pbx service from SoFla, you can send and receive calls from sophisticated IP phones that resemble traditional, enterprise-grade desk phones. While the service is virtual, your user experience will be as if your pbx were sitting right down the hall in your telecom closet. And when you are using the service remotely, you will leverage the same sophisticated corporate phone and have the exact experience you have in your office!

Using the SoFla’s virtual service, you can expect:

• An equivalent experience to owning an enterprise grade pbx
• Sophisticated desk phones with multiple lines, 3-way calling, speed dial, call hold, etc. as standard features of the service.
• A completely IP enabled solution from end-to-end.

This is in sharp contrast to other virtual pbx services that leverage existing land lines. In this model, a virtual pbx service does all of the call routing but you use existing phone lines and cell phones as the user interface. Calls are forwarded around from traditional phone line to traditional phone line.